Returns & Exchanges
At Lost & Found, we want you to love what you wear, but if a piece isn't quite right, we offer a seamless 30-day return policy for all unworn items. Our goal is to ensure your wardrobe is filled only with items that make you feel found.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days back to your original payment method.
